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How Insurers Can Navigate Economic Downturns Through Modern Product Management

Recorded November 17, 2022

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In today’s dynamic markets, carriers with best-in-class speed to market and customer experience will win. Carriers can leverage modern product management practices and platforms to continually drive responses to product, underwriting, marketing, economic, and pricing challenges. Carriers who struggle to understand where to cut and where to invest in a recessionary environment can diminish their growth trajectory for three years post recession.

In this one-hour webinar, experts review how the right data, processes, and technology can help you address the:

  • 3 types of dangers and related costs from sub-optimal reactions to market conditions
  • 8 dimensions of product management excellence and how to master them all
  • How to drive best-in-class user experience into the carrier’s product management process

Experts will share a case study which demonstrates that carriers can improve combined ratios by 1.5-3.0% and grow direct premiums by 10-15% in positive economic environments. In recessionary environments, we see that best-in-class carriers show starkly different results starting with the recession and continuing for more than three years after the recession.

Panelists include: 

  • Ajish Gopan, Vice President and Global Head, Insurance Insights & Data, Capgemini
  • Tim Hyman, Enterprise Chief Underwriting Officer – Auto, American Family Insurance
  • Rajesh Iyer, Global Head, AI & Machine Learning, Financial Services Insights & Data, Capgemini
  • Marty Ellingsworth, Executive Managing Director, P&C Intelligence Group, J.D. Power
  • Adil Khan, Assistant Vice President – Data Science, CNA

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