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How Insurers Are Reducing Customer Churn and Building Loyalty
Recorded April 26, 2022
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Customer churn and lost loyalty costs insurers more than $470 billion globally. Technology and insurance experts share best practices and takeaways about how data analytics and artificial intelligence are transforming insurance. The result is a more humanized experience, better risk assessment, loss prevention and customer protection.
Panelists include:
- Linh Ho, CMO, Zelros
- Niels Keuker, CEO, iptiQ Sales Solutions at iptiQ by Swiss Re
- Seth Rachlin, EVP, Global Insurance Leader, Capgemini
- Deb Zawisza, Senior Principal, Aite-Novarica
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