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COVID-19’s Impact on the Future of Insurance Claims Management

Recorded May 26, 2021

Webinar Sponsored By:

COVID-19’s impact on the insurance industry, particularly auto claims processing, cannot be understated. As the carriers’ workforce immediately moved from office to home, virtual claims processing and self-service options accelerated significantly. But how did both carriers and consumers adjust to these changes? In a one-hour webinar, insurance and technology experts discuss insights from the newly released LexisNexis 2021 Future of Claims study and learn how to turn disruption into an advantage. 

Panelists include: 

  • Bill Brower, Vice President, Auto Claims, LexisNexis Risk Solutions
  • Ramon Lopez, Vice President, Auto Claims Operations, USAA
  • Sandee Lindorfer, Auto Line Director, Allstate Insurance Company

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