AM Best


Complimentary Registration
The Misuse Defense: Strategic Approaches to Defending Product Liability Claims for Insurers

Recorded April 1, 2026

This complimentary webinar is sponsored by: 
HHC Safety Engineering Services and HHC Safety Consulting Services, Corporation

Product liability claims remain among the most complex and costly exposures facing insurers today. When a claimant alleges injury or damage from a defective product, the path to a successful defense often hinges on one critical factor: how the product was used. Product misuse—whether foreseeable or not—can dramatically alter liability outcomes and coverage determinations.

This webinar brings together seasoned insurance defense professionals to examine the strategic and evidentiary considerations essential to mounting effective product liability defenses.

Through real-world examples and practical guidance, attendees will gain actionable insights into identifying misuse early in claims handling, developing persuasive defense theories, and effectively managing product liability exposure from initial notice through resolution.


Moderator: John Czuba, manager, AM Best


Panelists:

  • Janine McCartney, PhD, MBA, CSP, CHST, CSHO, HHC Safety Engineering Services and HHC Safety Consulting Services, Corporation
  • Michael Salvati, shareholder, product liability practice group, Marshall Dennehey
  • Shari Goggin-Ganter, complex bodily injury case director, Resnick & Louis, P.C.
  • Lindsay Lorimer, partner, McMillan LLP
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