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Building More Profitable Home Insurance with Customer Value

Recorded on June 16, 2020

The Customer Lifetime Value (CLV) approach is changing the way home insurance carriers market and sell their products. While opportunities abound with CLV, challenges persist. Join us for this webinar, where a panel of insurance and technology experts will take up those challenges and discuss how to turn them into long-term loyal customers. This group of industry experts will discuss strategies on customer lifetime uses such as customer acquisition, customer relationship development and improving portfolio profitability. They will also focus on the challenges for new strategy implementation and what the future looks like for CLV.

Panelists include:

• Kelly Rush, Director, Home Solutions, LexisNexis Risk Solutions
• Peter Drogan, Senior Vice President and Chief Actuary, Amica Mutual Insurance Company
• Stuart Rose, Head of Product Marketing, Shift Technology
   

 

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