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AM Best Webinar - D2C: How Life and Annuity Insurers Are Reinventing Distribution

Recorded on Wednesday, October 24, 2018

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A panel of business and technology experts examined how insurers are using state-of-the-art digital platforms to jump-start their direct-to-consumer channel efforts. These new platforms allow for faster speed to market for new products, faster entry into new marketing channels, improved customer experiences and more effective variable cost administration.

Self-learning, artificial-intelligence-driven capabilities like virtual servicing agents and robo advisors will be integrated and play a key role in driving the next generation of customer experience.

Panelists included:

 Michael Clifton, SVP, Insurance Global Strategy, Cognizant

Michael Clifton is leading the emerging business group within Cognizant’s Global Insurance Practice to bring next-generation venture start-ups, partnerships and platforms to market. He is known as a senior leader and strategist with broad expertise in assessing operations and business challenges, developing strategies and delivering results. He can be reached at Michael.Clifton@cognizant.com.

 

 Todd Eyler, Platform Leader, Insurance Practice, Cognizant

Todd Eyler is a Platform Leader within Cognizant’s Insurance Practice. He brings 20 years of industry experience, having joined Cognizant’s Insurance Practice in late 2016 after holding a number of senior operating and consulting roles related to insurance technology strategy and implementation. He can be reached at Todd.Eyler@cognizant.com.

 

 Yaron Ben-Zvi, CEO and Co-Founder, Haven Life

Yaron loves building things that make a difference. That’s how he came to be the co-founder and CEO of Haven Life, MassMutual’s in-house startup that’s setting the pace for innovation in life insurance. Yaron worked with several other startups before launching Haven Life in industries as varied as asset management and media, yet the complexity and opportunity in life insurance kept calling him to the cause.

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