Agenda and
Sessions
The agenda below provides an outline of the conference, which featured a multitude of knowledgeable speakers who discussed how they met technology challenges to advance the business of insurance within their organization. If you would like to be on our mailing list for next year's brochure, please complete our online request.
Note: Conference presentations are password protected and are available to attendees only. If you are an attendee but have not received your password, please contact Lee McDonald. Otherwise please login to view this page with links to the PowerPoint presentations from the conference.
Sunday, Sept.
287:15 p.m.
Hot Buttons, Hot
Topics, Hot Coffee: A special interactive town
hall-style meeting in which speakers and attendees share insights, challenges,
best practices and lessons from the front lines of insurance technology.
Paul C.
Tinnirello,Executive Vice President/CIO,A.M. Best
Co.
Lee
McDonald, Vice President, A.M. Best Co.
Monday, Sept.
29
7:45 a.m.
Insurance-Driven Technology: A.M. Best's CIO
provides observations on technology and the role of the insurance-based
CIO.
Paul C.
Tinnirello, Executive Vice President/CIO,
A.M. Best Co.
8 a.m.
Building on a Legacy: How Northwestern Mutual
Life Insurance Co. uses technology to stay ahead in the high-stakes, high-touch
market in which it competes.
Barbara
Piehler, CIO and Senior Vice President,
The Northwestern Mutual Life Insurance Co.
9 a.m.
Breaking the Speed
Limit: Released from the restrictions of its mainframe,
annuity producer Security Benefits Group picked up the pace with faster product
development and millions in increased sales. An added bonus is the new ability
to analyze the cost/benefit of product changes.
Dave
Keith, Senior Vice President and CIO of IT,
Security Benefit Group
OutReach: The Latest Thinking on Insurance Marketing and
Online Selling: OK, we've been at this a while. What have
we learned? What mistakes are still being made? What's the cutting
edge?
Donald R.
Jackson, Principal, Jackson
Consulting Group Ltd.
10 a.m.
Balancing Act:
How Ace is managing IT on a global scale in a rapidly growing
company---maintaining the right balance between centralized and decentralized
models---and never losing sight of key priorities.
William M.
Siegle, CIO, Ace-INA Holdings
Security Matters: The Latest Developments in Regulation,
Legislation and Litigation: New laws, regulations and
court cases. Who's doing what? What has failed? What works? The focus is on
securing personal information, liability for privacy theft.
Thomas J.
Smedinghoff, Partner (attorney),
Baker & McKenzie
Jane
Koppenheffer, CIO and Vice President, Information
Technology, Penn National Insurance
11 a.m.
Deconstructing an Agent
Interface: How Atlantic Mutual created a cost-saving
convenient ecosystem where agents can easily manage the life cycle of each
account.
Dennis
Sellers, Vice President, Business Information
Technology, Atlantic Mutual
Take Two Tablets and Instant-Message the Home Office in the
Morning: How new technologies---tablet computers,
wireless, instant-messaging, global positioning systems and more---are already
changing the industry. Find out where they're having an impact and where the
jury is still out.
Terry W.
Lilly, President, Data
Conversion Specialists Inc.
Tom
Kirkpatrick, President, ASAP
Adjustment Co.
1 p.m.
E-Sign Here: Prudential Financial is one of the first insurers to enable clients to
electronically sign forms and applications. Find out how the initiative came
about and where it is taking the company.
William D. Friel,
Senior Vice President and CIO, Prudential Financial Inc.
2 p.m.
Selective Insurance:
Translating the Vision: How Selective Insurance Group put
its strategy of pursuing Main Street and mid-size commercial accounts into
practice by leveraging its strong agency relationships through Web-enabled
technology.
Richard
Connell, CIO, Selective
Insurance
Protecting Your Reputation Online:
Insurers are finding new ways to use the Web to defend their image,
combat negative rumors and build stakeholder support. Innovators are courting
"e-fluentials," the tech-savvy, opinionated info-spreaders who are today's town
criers.
Idil Cakim, Director of Knowledge Development,
Burson-Marsteller
3 p.m.
E-Fusion Award Presentations:
Five Cutting-Edge Projects Explored:
- PersonalPlans from Marsh@WorkSolutions offers multiple product
information and facilitates voluntary benefit plan enrollment.
- AnnuiTRAC from The Integrity Companies is a portal site that acts
as a producer extranet for financial professionals.
- Wildnet Insurance Platform for Global Aerospace is an
Internet-based insurance trading and processing platform.
- General Fire & Casualty Co.'s Geographic Information Systems
Integration Project ties the company's Geographic Information System to its
policy rating system.
- Availity @ Gateway, from Availity LLC, is a joint venture between
two health insurance competitors and is open to other local competitors.
6 p.m.
Monday Night Social:
An evening get-together on the upper deck of the
Moshulu, a four-masted clipper
ship now anchored in the Delaware River.
Tuesday, Sept. 30
7 a.m.
Exploring www.ambest.com:
How the industry's most-visited site is developed and maintained, what
services and products are available now and what's coming, and how to better use
our insurance information.
Paul C.
Tinnirello, Executive VP/CIO, A.M. Best
Co.
James
Snee, Vice President, A.M. Best
Co.
8 a.m.
St. Paul Reaches Out to the
Small Commercial Market: The story behind St. Paul's
ramping up of its small-business outreach, an effort that depends as much on
technology as it does on people.
Marc E.
Schmittlein, President and Chief Executive Officer,
St. Paul Cos. Small Commercial Division
9 a.m.
Living
in the .NET World: Microsoft's Web application products
have secured a huge base because they're easy to implement, but are often
perceived as being for smaller, limited-scale operations. Not so, says
Microsoft. Here's an inside look at how the .NET environment is being deployed
in the real world, with insights from real-world insurance
implementations.
Daniel Kasun, Net Architect Evangelist
(ISG), Microsoft Corp.
Truth or Friction: Meaningful ROI Measurement for Insurance IT
Deployment: It's not just about money; it's about project
success. How insurers are measuring return on investment, why it matters and how
to make it work on behalf of insurance-technology investments.
Jack
Keen, President and Co-founder,
The Deciding Factor Inc.
10 a.m.
Living in the WebSphere
World: IBM has been a long-time player in the insurance
space, and its WebSphere platform was designed for high-capacity, low-failure
environments. What makes it different from other platforms, and what are its
strengths and weaknesses for insurance application developers?
Richard
Hoehne, Program Manager for E-Infrastructure,
IBM Financial Services
Mitch Carlander,
Director of Architecture,
Allstate Insurance Company
Earth to Agents: Connecting With Producers on Their Terms:
Agency systems vs. portals. SEMCI vs. open standards.
Extranets vs. dedicated systems. Carriers' technology demands vs. producers'
budgets. Can't we all just get along?
Todd
Silverhart, Assistant Vice President and Head of
Technology, Marketing and Distribution for
Limra
11 a.m.
Living in the J2EE
World: A tech provider and its insurance partner
demonstrate what works about the J2EE environment and what you really need to
know to succeed there.
Ritza Vaughn,
VP, Strategic Accounts, Valley Oak
Systems
Randy Wheeler,
CEO, Valley Oak Systems
Building a New Platform: CSC and a major
player team up on an unusual project.
Progress
Q.T. Mtshali, Systems Architect, Computer Sciences Corp.
John T.
Sargent, Corporate Manager, Metropolitan Property &
Casualty Insurance Co.
1 p.m.
Information Economics: Supporting the High-End Brokerage:
How Arthur J. Gallagher & Co. is using technology to stay ahead in
the fast-changing world of multinational insurance.
Peggy
Patterson, Managing Director,
Gallagher Wrapup Division, Arthur J. Gallagher
& Co.
2 p.m.
Insurance 2.0:
An interactive panel in which key presenters explore the direction of
insurance technology.
Moderator:
Paul C. Tinnirello, Executive VP/CIO, A.M. Best Co.
John
Cashin, Stroock & Stroock & Lavan
LLP
William B.
Jenkins, Managing Partner,
SolvIT Consulting Group LLC
Plus other panel
members
3 p.m.
E-Fusion Award Announcement
Back to Top
