AM Best TV


AM Best TV

AM Best TV logo

The Institutes' Flitner: Professional Development Boosts Customer Satisfaction

Arthur Flitner, senior director of knowledge resources, The Institutes, said the organization is expanding its reach, including in the area of data analytics.

May 23, 2017

Register to be notified of new A.M. BestTV episodes.

Sign Up for AM Best TV Alerts

  • The Future of Inland Marine: Younger, More Technical, Highly Automated

  • Chubb's Jervis: Good Underwriting Means Working Beyond Data Gaps

  • Gen Re's Caliento: Wood-Frame Buildings Raise Profile for Fire Risk

  • New Providers Emerging to Insure Drones

  • Markel's Cameron: Energy Risk Market Adapts to Shifting Conditions

  • LSU's Keim: Surge-Prone Coastal Areas Found in Surprising Places

  • LSU's Black: Warmer Seas Mean More Snow, Stronger Storms

  • Brit's Stepanishen: Wood-Frame Construction Losses Open Up Inland Marine Market

  • The Hartford's Primerano: AI Will Assist Inland Marine Underwriting

  • The Institutes' Flitner: Professional Development Boosts Customer Satisfaction

  • Inland Marine Insurers Leverage Learning to Reduce Risks

  • XL Catlin's Perrotti: Advances in Wood Construction Enable Larger Losses

  • JLT's Pierce: Data Supports, But Doesn't Replace, Relationships

  • Gen Re's Slade: Canadian Market Similar to Europe

  • Seneca's Frankovich: Don't Discount the Underwriter's Instinct

  • Commercial Real Estate Shifts Put Focus on Vacant Buildings

  • IMUA's Colson: Focus Is on Next Generation of Inland Marine Insurers

  • Attorney Grasso: Litigants May Have Overplayed Claims of Bad Faith

  • BHSI's Silverman: Inland Marine Lines Compete for Brokers' Attention

  • AIG's Sipple: The Great Train Race Is Heading off Cyber Hacking

  • Tall Story: IMUA Event to Include Focus on High-Rise Wood Construction