- Telephone: 585-464-9470
- Fax: 888-667-7292
- Emer/After Hrs: 800-488-4215
- Toll Free: 800-734-2102
- E-Mail: hocp@focusadjusters.com
- Website: www.focusadjusters.com
Established: 1980
- Services
- Video Profile
- About Us
- Additional Locations
- Professional Memberships
- Service Area
- Personnel
- Service Areas
Services
- Automobile (All Lines)
- Bonds
- Business Interruption
- Cargo
- Casualty (All Lines)
- Commercial and Residential Property
- Commercial Fire
- Construction Defects
- Construction Losses
- Environmental Exposures
- Fire and Allied Lines
- Hail
- Homeowners
- Inland Marine
- Large Loss Commercial
- Liquor Liability
- Motor Truck Cargo Losses
- National Flood Insurance Program Certified
- Photographs
- Pre-trial Investigations
- Product Liability
- Property (All Lines)
- Settlement Negotiations
- Slip and Falls
- Subrogation
- Trial Preparation
- CAT
Video Profile
About Us
Fort Orange Claim Service, dba FOCUS, was established May 1, 1980. The company grew quickly to become one of the largest, regional, independent adjusting firms in New York State.
With professional claims people across Upstate New York, Fort Orange Claim Service is large enough to service all of your independent adjusting needs, yet flexible enough to respond to the individual concerns of your company.
When Fort Orange Claim Service represents your company you receive:
• 24 hour service from all locations
• Fully staffed offices
• A company-wide average experience level of over 25 years
• Two hour acknowledgement of loss
• Itemized bills based on a Scheduled or Time & Expense billing
• Dedicated professionals and a "Best in the Business" management team concept to ensure:
-- Immediate contacts - 2 hours or less
-- Timely Reports
-- A superior product upon which the insurance industry has come to rely
Additional Locations
Professional Memberships
- New York Association of Independent Adjusters, Inc.
- Utica Claims Association
Service Area
Serving New York State
Personnel Information
John Cook, CPCU
John began his claim handling career in 1989 as a personal lines claim representative with Aetna Insurance in Rochester, New York. When Travelers purchased Aetna in 1993, John moved into the commercial claim field, handling a mix of the homeowner and commercial claims. From 1998 to 2016 John worked as a commercial claim specialist with Nationwide Insurance, covering western New York and northern Pennsylvania, adjusting a wide range of claims including large and complex commercial, business, and agribusiness first and third party matters. John graduated from St. John Fisher College in Pittsford, NY with a BS degree in Business Management with a finance concentration. In 1997 he earned his CPCU designation through his alma mater. John is pleased to be a member of Fort Orange Claim Service where he now serves as a multi-line general adjuster covering the western New York region.
Eugene Pachetti
Geno began his career as an adjuster with Foremost Insurance Company. He joined Fort Orange Claim ServiceInc. in 2018. He has experience handling Catastrophe Claims and high volume weather events. He is highly experienced in estimating and proficient with Xactimate. Geno graduated from Buffalo State College with a Bachelor of Science in Criminal Justice before entering the insurance industry. He is a member of the Buffalo Claims Association.
- Kyle Ledermann
- Matthew Minichelli
Service Areas
Batavia, New York, USA 29 miles
Buffalo, New York, USA 66 miles
Corning, New York, USA 103 miles
Geneseo, New York, USA 34 miles
Jamestown, New York, USA 133 miles
Lockport, New York, USA 56 miles
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