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Fort Orange Claim Service, Inc.
ALBANY, NY OFFICE
635 Plank Road
Clifton Park, New York 12065Locate in Google Maps
Telephone: 518-383-2102
Fax: 888-667-7292, 518-383-2493
Toll Free: 800-734-2102
Emer/After Hrs: 800-488-4215
E-Mail: hocp@focusadjusters.com
www.focusadjusters.com
About Us
Additional Locations
Professional Memberships
Service Area
Personnel
Service Areas
Mailing Address: P.O. Box 447, Clifton Park, NY 12065
Licensed in New York, Vermont, Connecticut, Maine, Rhode Island, Delaware, New Hampshire and North Carolina.
Established: 1980

Services
  • Automobile (All Lines)
  • Bonds
  • Business Interruption
  • Cargo
  • Casualty (All Lines)
  • Commercial and Residential Property
  • Commercial Fire
  • Construction Defects
  • Construction Losses
  • Environmental Exposures
  • Fire and Allied Lines
  • Hail
  • Homeowners
  • Inland Marine
  • Large Loss Commercial
  • Liquor Liability
  • Motor Truck Cargo Losses
  • National Flood Insurance Program Certified
  • Photographs
  • Pre-trial Investigations
  • Product Liability
  • Property (All Lines)
  • Settlement Negotiations
  • Slip and Falls
  • Subrogation
  • Trial Preparation
  • CAT
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About Us
Fort Orange Claim Service, dba FOCUS, was established May 1, 1980. The company grew quickly to become one of the largest, regional, independent adjusting firms in New York State.

With professional claims people across Upstate New York, Fort Orange Claim Service is large enough to service all of your independent adjusting needs, yet flexible enough to respond to the individual concerns of your company.

When Fort Orange Claim Service represents your company you receive:
•24 hour service from all locations
•Fully staffed offices
•A company-wide average experience level of over 25 years
•Two hour acknowledgement of loss
•Itemized bills based on a Scheduled or Time & Expense billing
•Dedicated professionals and a "Best in the Business" management team concept to ensure:
-- Immediate contacts - 2 hours or less
-- Timely Reports
-- A superior product upon which the insurance industry has come to rely
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Additional Locations
Queensbury, NY (See Glens Falls profile)Poughkeepsie, NY
Syracuse, NYNew Hartford, NY (See Utica profile)
Rochester, NYWatertown, NY
Springfield, MAPlattsburgh, NY
Buffalo, NYRockville Centre, NY
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Professional Memberships
  • Albany Claims Association
  • New York Association of Independent Adjusters, Inc.
  • Syracuse Claims Association
  • Utica Claims Association
  • Buffalo Claims Association
  • National Association of Independent Insurance Adjusters
  • CPCU Society
  • Mid-Hudson Claims Association
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Service Area
Serving New York, Vermont, Connecticut, Massachusetts and Northern New Jersey and Eastern Pennsylvania
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Personnel Information
Stephen G. Ciurczak, CPCU, General Manager
Poughkeepsie, NY
Years of Experience:31
Stephen began his adjusting career in 1985 with Aetna Life and Casualty, Commercial Claims Division and The Travelers Group of Insurance Companies. Stephen has handled all lines of property and casualty claims throughout his career and has held the positions of General Adjuster, Property Supervisor, Property Re-inspector, and Analyst during his years with Aetna/Travelers. Stephen joined Fort Orange Claim Service in 1997 as a Branch Manager and became the General Manager and Vice President in 2006.

He is CPCU and has earned designations in Associates in Claims Management, Risk Management, Loss Control Management, Marine Insurance, and Reinsurance.
Memberships:
  • CML
  • Buffalo, Albany and Mid-Hudson Claims Associations
  • The Society of CPCU
Education:
  • State University of New York at Plattsburgh
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Michael Sherman, General Adjuster
Poughkeepsie, NY
Years of Experience:32
“Mickey” began his career as an insurance adjuster in 1984 with The Hartford as a Claims Representative. He became a General Adjuster with Aetna Casualty, before working with The Travelers Insurance Company as a Technical Specialist. Michael has been a part of the adjusting team at Fort Orange Claim Service since 2002, where he holds the position of Sr. General Adjuster. He is highly experienced in estimating and proficient with Xactimate.
Certifications:
  • NFIP Certified
Education:
  • Siena College
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Kerry Loughman, CPCU General Adjuster
Springfield, MA
Years of Experience:38
Kerry has been in the adjusting field since 1978 beginning with Merchants Mutual Insurance Company where he worked as an assigned risk No-Fault adjuster. He moved to the Albany office of Merchants Mutual as a personal lines adjuster for both automobile and homeowner’s claims. Kerry worked with Metropolitan Property and Casualty, and Utica National Insurance Company. At Utica National, he held supervisory positions as a Senior Property and General Liability Claim Supervisor. In 2006, Kerry joined the Clifton Park Branch of Fort Orange Claim Service as a multi-line adjuster. He also holds multiple state adjusting licenses.
Education:
  • Saint Michael's College, B.A.
  • Boston University Graduate School, AIC/CPCU
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Matthew D. Sherman, General Adjuster
Springfield, MA
Matthew began his adjusting career in 2004 as a multi-line adjuster with LaMarche & Associates. He joined Fort Orange Claims Unlimited Services as a general adjuster in 2008. He is highly experienced in estimating and proficient with Xactimate.
Memberships:
  • CLM
  • Albany and Utica Claim Associations
Certifications:
  • Haag Certified Roof Inspector
Education:
  • Saint Peter's College, B.S.
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Michael Brown, General Adjuster
Queensbury & Plattsburgh, NY
Years of Experience:17
Michael began his adjusting career in 1999 with the CNA Insurance Companies. His tenure began as an auto adjuster. In 2002, he accepted a position as a multi-line field adjuster with Erie Insurance. He experienced high volume claim handling as a Catastrophe Adjuster. Mike joined Fort Orange Claim Service in 2012 and is licensed as a General Adjuster in multiple states.
Memberships:
  • CLM
  • Utica and Albany Claims Associations
Certifications:
  • Haag Certified Commercial and Residential Roof Inspector
  • NFIP Certified
Education:
  • State University of New York at Oneonta, B.S.
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Dan Cole, Adjuster
Years of Experience:5
Daniel began his adjusting career in 2011 with Allstate Insurance Company. He utilized a 12 year career in the construction industry where he gained experience in underground construction, home improvement and general construction. He is highly experienced in estimating and proficient with Xactimate.
Memberships:
  • CLM
  • Albany Claims Association
Certifications:
  • NFIP Certified
Education:
  • Rensselaer Polytechnic Institute, B.A. Communications
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Matthew Minichelli, General Adjuster
Long Island & Poughkeepsie, NY
Years of Experience:12
Matthew began his adjusting career in 2004 accepting a position with Arbitrage Adjusting Services, Inc. Matthew served as an adjuster with the company in the Buffalo office and later became a Branch Manager, Buffalo. He continued to progress and was most recently the Manager of Arbitrage Adjusting Services until their merger with Fort Orange Claims Services. He is currently the Specialty Lines Manager.
Memberships:
  • NFIP
  • CLM
  • New York, Buffalo and Albany Claims Associations
  • New York City and Garden State Ponds of the Honorable Order of the Blue Goose
Education:
  • St. Bonaventure University, B.B.A., Finance, 2004
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Robert Deyo, General Adjuster
Syracuse, NY
Years of Experience:42
Bob began his career in the independent adjusting business with Crawford and Company in 1974. He successfully progressed through the Crawford training and was awarded a General Adjuster designation in 1978. He was promoted to an Adjuster-in-Charge in Ithaca, NY. In 1981, he joined Fort Orange Claim Service. He was the Adjuster-in-Charge in Kingston, NY and transferred to Syracuse where he was promoted to Branch Manager. In 1996, he started his own regional independent adjusting firm, Arbitrage Adjusting Services, Inc.
Memberships:
  • Syracuse and Utica Claims Associations
  • CLM
Certifications:
  • NFIP Certified
Education:
  • State University of New York College at Oneonta
  • Syracuse University
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Thaddeus Lenkiewicz, General Adjuster
Buffalo & Rochester, NY
Years of Experience:37
Ted has been in the insurance adjusting field since 1979 beginning as a Multi-line Adjuster with GAB Business Services. He was employed as a Reinspector for CNA Insurance. He became a Loss Control Representative with Mutual Fire Insurance Association of New England, and accepted the position of Senior Examiner with McNeil and Company before joining Fort Orange Claims Unlimited Services in 2005. He is highly experienced in liability investigation, estimating and proficient with Xactimate.
Education:
  • St. John Fisher College
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Daniel Loiola, General Adjuster
Poughkeepsie, NY
Years of Experience:23
Daniel began his adjusting career in 1993 with Crawford & Company as a multi-line adjuster. He also worked as a claim representative with Hanover Insurance, Gallagher Bassett, and GAB Robbins. Daniel served as claims manager for Sierra Claims and has worked as a senior investigator for J. Donovan and Associates handling insurance related investigations. He joined our staff at Fort Orange Claim Service in 2006 as a Multi-Line Adjuster. He also holds multiple state adjusting licenses.
Memberships:
  • CLM
Education:
  • State University of New York at Albany
  • John Jay College of Criminal Justice
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Donald Towsky, General Adjuster
Long Island, NY
Years of Experience:15
Donald began his adjusting career in 2001 with Crawford & Company. He joined Fort Orange Claim Service in 2010 where he utilized a 16 year career in the construction industry. He is highly experienced in estimating and proficient with Xactimate.
Memberships:
  • CLM
Certifications:
  • NFIP Certified
Education:
  • Nassau Community College
  • Pratt Institute
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Dustin Zimmer, General Adjuster
Poughkeepsie, NY
Years of Experience:9
Dustin began his adjusting career as an adjuster as an auto representative for Travelers Insurance in 2007. In 2009, after volunteering and working for Hurricane Ike storm duty, Dustin began working as an outside property adjuster for Travelers. Dustin joined Fort Orange Claim Service in 2014 as a General Adjuster.
Memberships:
  • Albany and Utica Claims Associations
Certifications:
  • NFIP Certified
Education:
  • State University of New York at Plattsburgh
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Kevin Head, Adjuster
Utica, NY
Years of Experience:6
Kevin began his insurance career in 2010 as a Property & Casualty Agent marketing insurance at an Independent Agency. He made the transition into claims handling in 2013 as an adjuster for Leatherstocking Insurance. He has a vast construction background working for a general contracting company. His experience in ground-up construction allows him to efficiently handle property losses.
Memberships:
  • Utica Claims Association
  • CLM
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Michael LaValla, Adjuster
Utica, NY
Years of Experience:2
Michael began his career with Fort Orange Claim Service in 2015. He has experience working for a general contractor and utilized his previous 8 years in the residential and commercial construction industry gaining experience in all aspects of residential and commercial construction and estimating. He has attended Xactimate training to enhance his skills.
Memberships:
  • Utica Claims Association
  • CLM
Education:
  • College of Saint Rose
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Mark Felschow, Adjuster
Queensbury & Plattsburgh, NY
Years of Experience:3
Mark began his adjusting career in 2013 as a multi-line adjuster at Insurance Adjustment Service. He joined Fort Orange Claim Service in 2015 and is a licensed adjuster in multiple states.
Memberships:
  • CLM
Education:
  • Elmira College
  • Assumption College
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Nathan Mallinder, Adjuster
Watertown, NY
Nathan began his career in the insurance industry with the New York Life Insurance Company in January of 2015 as a licensed agent specializing in multiple financial products. He joined Fort Orange Claim Service as a licensed adjuster in 2015.
Memberships:
  • CLM
  • Utica Claims Association
Education:
  • St. Lawrence University
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Cameron Minichelli, Adjuster
Years of Experience:3
Cameron began his career as an Adjuster at Arbitrage Adjusting Services in 2013. He joins Fort Orange Claims Services for 2016 as an Adjuster.
Memberships:
  • CLM
  • Albany Claims Association
Education:
  • St. Bonaventure University
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Patrick Young, Executive General Adjuster
Utica, NY
Years of Experience:10
Patrick began his adjusting career in 2006 with Fort Orange Claims Unlimited Services. He earned a degree in Paramedic/Science and worked at Kunkel Ambulance Service as a paramedic and field supervisor managing a staff up to 30 employees. He is experienced in estimating and with Xactimate. He is proficient in and excels as our Large Loss adjuster handling directly and supervising multi-million dollar claims.
Memberships:
  • Utica (Past President), Syracuse and Buffalo Claim Associations
  • CLM
Certifications:
  • Haag Certified Roof Inspector
Education:
  • State University of New York at Buffalo
  • Utica College
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Alan W. Young, Branch Manager
Syracuse, NY
Years of Experience:30
Alan began his adjusting career in 1979 accepting a position with GAB Business Services. He held the position of adjuster until he became a Senior Adjuster and Liability Supervisor. After leaving GAB, he was employed by Fort Orange Claim Service as an Adjuster-in-Charge, and promoted to Branch Manager of the Syracuse Branch. He also was an Adjunct Professor of Insurance at Utica College of Syracuse University.
Memberships:
  • CLM Buffalo
  • Utica and Syracuse Claims Associations
  • The SIU Association of New York
Education:
  • Utica College, B.S.
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Kenneth Smith, General Adjuster
Utica, NY
Ken began his career as an adjuster with Allstate Insurance Company. He joined Fort Orange Claim Service in 2013 where he has excelled in the handling of all coverage lines. His experience in the construction industry and as a project manager for an emergency restoration company has enhanced his ability to efficiently handle property losses.
Memberships:
  • Utica Claims Association
Certifications:
  • Haag Certified Commercial and Residential Roof Inspector
  • NFIP Certified
Education:
  • State University of New York at Buffalo, B.S.
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Eric Pesavento, Adjuster
Eric was employed by Fort Orange Claims Service in June of 2016.

While at the University at Albany Eric was an active member of the McKnownville Volunteer Fire Department and is seeking a membership at the New Paltz Volunteer Fire Department where he is currently living. Prior to his employment at Fort Orange Claim Service, Eric worked for Masseo Landscape Inc. as an installer for 6 years. Eric has attended Vale Technical property claims and Exactimate Training to advance his skills as an adjuster.
Education:
  • University at Albany, B.A.
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Richard W. Gray, General Adjuster
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Robert Demayo, CPCU, General Adjuster
Clifton Park
Years of Experience:46
Robert began his adjusting career in 1970 with Crawford and Company. He held positions with American International Adjustment Company, Harleysville Insurance Company and Fort Orange Claims Service. Robert has handled claims in all lines eventually specializing in Property. He has held professional designations and positions as Adjuster, Assistant Manager, Branch Manager, Regional Service Center Manager, Home Office Property Consultant and Vice President of Operations. Robert is currently specializing as a Business Income Loss Consultant.
Memberships:
  • CLM
Education:
  • State University of New York at Oneonta
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Karl Young, Adjuster
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Donato Zaza, Adjuster
Deni graduated Magna Cum Laude from University at Albany with a B.A. in Economics in May of 2007 and began working with Liberty Mutual Insurance Company that same year. Deni started his career as a bodily injury liability adjuster working with third party claimants and claimant represented attorneys. Deni has handled BI claims in NY, OH and in several Canadian provinces. He also worked as a Liberty Mutual Field Investigator and assisted with both first and third party claim investigations. He began working as a CAT operations field adjuster after Hurricane Sandy, handling claims throughout the United States. Deni worked as a CAT adjuster until the summer of 2016 when he joined FOCUS Adjusters.
Education:
  • University at Albany, B.A. Economics (magna cum laude), 2007
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Service Areas
Pittsfield, Massachusetts38 miles
Catskill, New York52 miles
Cobleskill, New York52 miles
Gloversville, New York46 miles
Hudson, New York57 miles
Johnstown, New York47 miles
Oneonta, New York88 miles
Saratoga Springs, New York18 miles
Schenectady, New York12 miles
Troy, New York14 miles
Bennington, Vermont45 miles
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